Rafiki Factory Privacy Policy
Rafiki Factory ("we", "our", or "us") operates the Rafiki Factory mobile application (the "App"). The App is a client for a Rafiki server that you or your organization run yourselves. This Privacy Policy explains how information is handled when you use the App.
Information We Collect
The Printing Pixel LLC does not collect, receive, or store your personal data. The App has no accounts with us, no analytics, and no advertising.
Your Rafiki Server
The App connects only to the Rafiki server address you enter when you pair it. Your messages, files you attach, tasks, and agent replies are sent to and stored on that server, which is operated by you or whoever gave you the pairing code, not by us. Their own privacy practices apply to that data.
Data Stored on Your Device
The server address and your pairing code are kept in your device's secure storage (the iOS Keychain or Android Keystore) so the App stays signed in. Removing the App or unpairing deletes them.
Notifications
If you allow notifications, the App obtains a push token from your device and sends it to your Rafiki server, which uses it to tell you when an agent needs your answer or approval. Notifications are delivered through Expo's push service and, depending on your device, Google Firebase Cloud Messaging or Apple Push Notification service. A notification contains a short description of what the agent is asking.
Camera
The App uses the camera only to scan a pairing QR code when you choose to. Camera images are processed on your device and are not stored or sent anywhere.
Third-Party Services
- Expo push notifications — see Expo's Privacy Policy.
- Google Firebase Cloud Messaging (Android) — see Google's Privacy Policy.
- Apple Push Notification service (iOS) — see Apple's Privacy Policy.
Children's Privacy
Our App is intended for users aged 13 and older. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided personal information, please contact us.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.
Contact Us
If you have any questions about this Privacy Policy, please contact us at theprintingpixel@gmail.com.